Our son was one of your student tenants in B****** Terrace, and has just moved into B****** Road.
Just in case he doesn’t get around to giving you any written feedback, I’d like to say how delighted we are with the service you have given him and his friends. The letting process seems to be straightforward, with no undue demands of us parents, He says that throughout the year you’ve been prompt and helpful in responding to their various requests. I’m particularly impressed with the “pre-inspection inspection”, giving them every chance to clean the property properly before leaving. Also much appreciated were the detailed suggestions about what products/services to use to achieve the right result – we all know that some students need rather more guidance than others, and I think you were extremely fair with them (in fact, positively generous!)
Thanks again for making our son’s first experience of renting a property such a good one – letting agents don’t usually have a glowing reputation, especially where students are concerned, but we would heartily recommend you to anyone looking to rent a property, or indeed to let one. Your attitude is exceptional, and we wish you much success in the future.
* 2 DOUBLE BEDROOM LOWER FLAT * Lounge/ dining * Kitchen with cooker, extractor, fridge freezer and washer * Bathroom with shower over bath, wc, […]